Privacy Policy

1. Information We Collect

• Personal Information: Name, email address, phone number, company name, job title, billing information, and other contact details.
• Professional Data: Information provided in relation to consulting engagements or use of our SaaS tools (e.g., HR data, payroll data, uploaded documents).
• Technical Data: IP address, browser type, operating system, device information, and browsing activity on our website.
• Usage Data: Information on how users interact with our applications, templates, or reports.

2. How We Use Your Information

• Provide and manage our consulting services and digital tools
• Communicate with you regarding service updates, offers, and feedback
• Improve user experience and functionality of our website and applications
• Comply with legal and contractual obligations

We do not sell your personal information to third parties.

3. Legal Basis for Processing (GDPR)

For users in the European Economic Area (EEA), our processing of personal data is justified by:

• Performance of a contract
• Compliance with a legal obligation
• Legitimate interest
• Your explicit consent (for marketing or optional cookies)

4. Sharing of Information

We may share your information with:

• Service providers and contractors who support our operations (e.g., hosting, payment processing, analytics)
• Legal or regulatory authorities when required
• Internal team members for project execution and client service

All third-party processors are bound by confidentiality and data protection obligations.

5. International Data Transfers

As an India-based firm with international operations, data may be processed in jurisdictions outside your country of residence. Where applicable, we use appropriate safeguards such as Standard Contractual Clauses or Data Processing Agreements.

6. Cookies and Tracking Technologies

Our website uses cookies to enhance functionality and track usage analytics. You may manage cookie preferences through your browser settings or via our cookie consent banner.

For details, refer to our Cookie Policy.

7. Data Retention

We retain personal data only as long as necessary for the purposes stated in this Policy, or as required by applicable law. For most consulting projects, data is retained for up to seven (7) years. For digital app users, uploaded data is stored for a maximum of 90 days unless otherwise agreed.

8. Your Rights (GDPR / DPDP)

You have the right to:

• Access the data we hold about you
• Request correction or deletion of your data
• Object to or restrict processing
• Withdraw consent where processing is based on consent
• Lodge a complaint with a supervisory authority (EU) or Data Protection Board (India)

Requests may be submitted via email to: support@amaiconsultants.com

9. Data Security

We implement reasonable technical and organisational measures to protect personal data, including encryption, access controls, and secure servers. Despite our efforts, no system is fully immune to breaches. In the event of a data breach, we will notify affected users and relevant authorities as required by law.

10. Children’s Privacy

Our services are intended for business and professional use only. We do not knowingly collect data from individuals under the age of 16.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review it periodically.

12. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact:

AMAI Consultants
support@amaiconsultants.com
www.amaiconsultants.com